Wd my book backup failed

Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. After building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. If it fails, the only way to regain access to the information on the drive might be to replace the circuit board in the enclosure with one of the exact. Tips for getting started with the wd my book backup drive mikes. If not, click the refresh button near the top of the window. Irrespective of the scenario under which wd my passport data lost, there is a way to recover data from wd my passport ultra. The backup that fails is of 2 sharesfolders and one seems to complete ok. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. Time machine couldn t back up to my passport for mac. The drive status check is a failureprediction function that continuously. I tried the advice in this blog and i called western digital with no success. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Restarted this morning while getting ready for school. On the home tab, select your drive letter and my book.

This will start the installation process for the backup software. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. On a separate pc using windows 10 it works fine discussion in windows 10 drivers and hardware started by. I just bought a wd my passport ultra and it comes with a copy of wd backup. Make sure wd backup is allowed and not blocked by antivirus software. Problem started with the purchase of a an external drive 4 tb my book from western digital. I feel these files may be left over from the temporary transition to windows 10. Wd my book home edition 1 tb bought from costco last week. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. Contacted wd support and their only option was to return the drive.

Connected to my backup drive wd mybook 4t at home, and the backup failed last night. Fix the request failed due to a fatal device hardware. I even had to do a clean reinstall of windows 7 on my laptop. If your product is not listed above, please visit the product page. My book duo twobay storage unit, with wd discovery. How to recover files from wd my book external hard drive. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. Here are some common wd smartware problems reported by users.

View and download western digital my book wdg1c7500 quick install manual online. Click apply changes to create a custom backup plan and refresh the content gauge for your my book drive. I wont use world book white edition ii anymore, its about 9 years old and i just had to recover world book blue ring raid1, 10 years old where the controller failed capacitor burned on print many thanks for any help. After i connected the drive to my laptop with the included usb 3. Converted to ntfs file system and loaded the device with data. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. I downloaded revo uninstaller, uninstalled wd backup and deleted a collection of registry entries and files. Further to my previous message i have found i can connect to the drive via smb. Once you do this, backups will be automatic from that point on. Ensure the wd drive is connected directly to the computer. I have tried connecting the my book directly to my computers ethernet port it does the same thing.

Passport for mac does not complete backup wd community. Then launch this software and select recover drives option from the main screen figure 1. Windows answered by a verified tech support specialist. Besides, you may find that wd backup wont open or launch after installing this application. Create system image does not work with wd mybook essential. Wd smartware can only backup files, windows operating system and the applications are not supported. Then check any folders or files you specifically dont want to backup. Need to automatically backup wd my cloud to wd my book solved. Need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. The app is available through the app store in windows 8 and automatically installs when a compatible wd drive is plugged into a windows 8 computer. If you cant back up or restore your mac using time machine apple.

My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. The computer recognizes the drive but not the target to backup. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. The entire upgrade was a nightmare to my desktop and laptop pcs. Click on the wd external hard drive and then press on next option to initiate. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your. Few easy steps to restore files from a failed wd passport external hard drive. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. The other possible reason why a system fails to detect the connected wd my passport or transfer files is because of a virus attack. Feb 15, 2010 further to my previous message i have found i can connect to the drive via smb. Western digital 6tb my book desktop external hard drive.

I keep getting unknown usb device device descriptor request failed code 43. How to back up windows 10 with western digitals my passport. Currently i have two wd external drives, my book 2. Usb backup failure settings question my cloud ex2 wd. Find and expand universal serial bus controllers rightclick on usb controllers on your wd drive and select uninstall device. I forgot to mention, i have a 750gb western digital mybook usb 2. Install guide take up your installation process easy. Using win 10 on new ssd, wd my book backup sw does not work. Need to automatically backup wd my cloud to wd my book. Another backup, of public sharefolder, completes ok. That is, you may experience various situations on wd backup not working.

My goal is only transferring the data to another nas. After the scanning process is finished, the recovered file type will appear on the left side of the window. Apr 01, 2016 when using wd smartware to create a backup, at the beginning, smartware will add almost all the files you included in the backup in the file pending backup list and then start to backup one by one. The external wd usb drive should be visible in that list. Efficiently way to recover data from wd my passport drive. Western digital backup software not loading microsoft. Fix the request failed due to a fatal device hardware error. My pc is an hp pavilion e9180f running windows 7 64 bits.

Wd backup sw could not find device repeatedly, even w tech support. Wd app is an application for windows 10 and windows 8 that reads media from a wd drive and categorizes it into photos, music and videos for easy access. Does anyone know of a free or cheap program that will copy the contents of the nas to the usb drive at regular intervals. Western digital my book variety has a number of tiers cuisines for. When using wd smartware to create a backup, at the beginning, smartware will add almost all the files you included in the backup in the file pending backup list and then start to backup one by one. When i cancel backup, it tells me that backup has been installed, but then discovery shows install not open for wd backup and the software does not appear in the start menu or installed software apps and features. How to back up a windows computer with wd smartware youtube. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. Wd backup not seeing my drive may be caused by various reasons. Apr 17, 2020 after the scanning process is finished, the recovered file type will appear on the left side of the window. Apr 23, 2019 wd smartware is a utility designed for backing up data on west digital wd devices. What to do if wd backup is not working windows 108.

Wd my book drives not working posted in windows 10 support. Wd mybook unboxing and installation tutorial youtube. I was running this backup without any problem until i up graded my mac book pro to osx to 10. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can all be signs of a failing hard drive. Mojave time machine backups have gone sideways software.

It is quite possible that the public and first user share had no changes to backup. Check these things if you see an alert that time machine is unable to back up your data, or if you cant select your backup disk in time machine. Stop or quit all running software and applications when you perform a file system backup. Wd smartware files pending backupwhy files not backed up. Western digital backup software not loading microsoft community. To fix this issue, you should check the following things.

Drive status check the drive status check is a failureprediction function that. Then click on recover and check on files you want to restore. Finally click on ok to recover files from wd my book external hard drive easily. Had an issue with wd support when i noticed that the drive did not come with the 9 digit code that would give me access to my cloud. Never using backup software i decided to give it a try and see what happens. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. The my book is come with install guide, us plug, usb cable, uk plug, power break, and rubber feet. My book duo desktop raid storage user manual western digital. If one of the files to be backed up get deleted, renamed, then smartware cannot locate the file. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. During the process i get a message that says it cannot see a target drive. I had no problems at all until i ended up with a message these files failed to back up.

Jan 30, 2017 wd backup seems to be installing, and when i try to backup, it cannot find the wd drive. The following wd my book data recovery guide is done with recoverit data recovery for windows. Wd mybookworld nas connection failed apple community. Files failed to backup wd portable drives wd community. I ejected the backup drive by putting in the trash. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. Open the norton main ui and select backup backup sets then click the where tab. Wd drive utilities lets you configure, manage, and diagnose your western digital external drives. You can follow the question or vote as helpful, but you cannot reply to this thread. Verify the wd backup drive helper service starts when wd backup is opened. The request failed due to a fatal device hardware error. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection. Wd smartware is a utility designed for backing up data on west digital wd devices.

Since my original post i changed my backup plan from a full c. I can access the admin account on my router but that is the limit of my knowledge. I bought this second extenal drive for backup to an existing identical totally functinal wd my book 1230 4 tb. Downloads download software and updates for your wd product at. Feb 26, 2017 need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. I transferred my wd passport to a new windows 10 computer from a windows 7 computer. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. After that i reselected the disk as my backup and it seems to work fine.

May 19, 2014 whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. Seagate expansion 8tb desktop external hard drive usb 3. Mybookworld i can then the the public, configuration, and download folders. You should now be able to select your wd drive from the list. Apr 29, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. This video will show you the contents of the wd mybook high capacity home network back up drive. Tips for getting started with the wd my book backup drive. My book drive, with the wd backup, wd drive utilities, and wd security software.

Wd backup seems to be installing, and when i try to backup, it cannot find the wd drive. How to recover data from bricked wd my book world edition. Complete backup my book desktop storage comes equipped with wd backup. May 17, 2016 wd my book drives not working posted in windows 10 support. Then connect the failed wd external hard drive to it. Wdg1c1600 my book premium edition 160 gb external hard drive, wdg1c2500n my book premium edition 250 gb. Restart the computer and microsoft will automatically reinstall the usb controllers software for your wd drive. One is a wd my book 4tdrive and the other a 5t drive. After reinstalling it started fine the only downside is it removes all previous configurations and backup plans but the problem has been fixed. How to back up a windows computer with wd smartware. Filled it up to about 7tb and found the drive to be slow and unresponsive at times. Also i will show how to connect it to you system and how to start your pc. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive.

I can still see my earlier backups wd should provide an update driver the latest mac osx i. Cant backup a specific file solved windows 10 forums. Connecting to wd my book live discus and support connecting to wd my book live in windows 10 drivers and hardware to solve the problem. Trying to create a system image with a wd my book essentials, 3 tb, usb 3. My book duo user manual about your wd storage device 2 select the scheduled backup option to automatically back up your files at specified intervals. I can log into my book live, but when i go to file explorer my book live doesnt appear. Please make sure that your wd my book external hard drive can be recognized by your computer. Wd backup installer fails to recognise wd drive discus and support wd backup installer fails to recognise wd drive in windows 10 installation and upgrade to solve the problem. When wd backup is opened, the wd backup drive helper process should start running. Western digital my book wdg1c7500 quick install manual pdf. Make sure this backup tool is installed and started as windows administrator. I had this problem before and did the same procedure and it worked until i installed mavericks. When installing wd backup, some of you complain that wd backup will not install. Wd smartware backup alternative for windows 1087 easeus.